The purpose of Technisoft’s Advanced Scheduling Program is to enable Service Management Staff to plan, organize, schedule,forecast and monitor workloads for Employees , Equipment and Sub-contractor resources.
Advanced Scheduler can also assist with Mapping and Routing functions.
Advanced Scheduler is an integrated “Control Centre” for your business where users have the ability to:
View Customer details.
Check equipment details.
Check Agreement status.
Determine who is available at the requested time.
Determine if the resource has the right skill set for the job and
are in the area.
Create a new job or schedule an appointment for an existing job.
Reschedule appointments and instantly dispatch jobs to mobile
devices by simply dragging and dropping entries.
Monitor the progress of jobs real time as engineers/technicians
complete work, change the status of the job, book time to the
job, write notes or complete tasks and activities as applicable.
There are three main “Pivot” Views called Calendar , Job List ,
and Resource Schedule .
There is also Job Query view and a Routing Function.