Using powerful Data Mining technology, Sage
KnowledgeSync detects any business conditions that are critical to the
success of your organization and triggers alerts via email, fax, pager, Instant Message, SMS, and Twitter and Dashboards.
Form & Report
Need to deliver absence reports, certification reminders, benefit forms, or
other documents to supervisors and employees? Need to
automatically generate and deliver reports – not only on a scheduled
basis, but also when business conditions warrant them? KnowledgeSync is
the answer. Documents and reports can be delivered to the right people
via the right device (email, fax, FTP, web browser) at the time they’re
Just as important as keeping your
staff and clients informed is keeping your applications informed. If a vacation request is submitted for an employee with negative sick or vacation time, Sage KnowledgeSync can alert the supervisor and update Sage Abra appropriately.
Wish you could auto-process incoming email messages?
What happens to messages sent to “info”, “sales”, or “support” email
accounts? What happens when a website visitor requests information or
other assistance? KnowledgeSync monitors email and website activity,
automatically processing messages & form submissions so you don’t
have to. Email messages are linked to client records, alerts are
delivered to account managers, and your databases are updated with email
details (and follow-up actions).
KnowledgeSync is designed to integrate with all of your business
applications. This means that KnowledgeSync not only monitors your
financial, manufacturing, HR, and other applications, but that Sage
KnowledgeSync monitors and responds to conditions between your business
applications. For example, when a new sales opportunity is entered in
your CRM, KnowledgeSync locates the corresponding client record in your
accounting system, checks if the new opportunity would put the client
over their credit limit, and (if so), notifies the sales rep and copies
pertinent financial details from your accounting system back into your